South West London CCG Annual Report and Accounts 2020/21

dedicated Memory Assessment Service for five of the six boroughs provided by South West London and St George’s Mental Health NHS Trust, this helps the CCG to offer shorter waiting times, joint care planning and a greater focus on supporting people to live well and independently. Improving Access to Psychological Therapies (IAPT) Around one in six adults in England suffer from a common mental health problem, such as depression or an anxiety disorder. The effectiveness of local IAPT services is measured using this indicator and the IAPT recovery rate, which focuses on the recovery of patients completing a course of treatment. During 2020/21 the NHS in London committed to delivering an IAPT access standard of 6.25% and a recovery rate of 50% in Quarter 4. NHS South West London CCG’s access rate performance is currently 4.99% (as of 31 December 2020, for Quarter 3) and achieved an outturn of 51.3% for the recovery rate (year to date as of 31 December 2020). These targets have proved challenging to meet during 2020/21 following the impact of the coronavirus pandemic, where the number of referrals received substantially decreased, and social distancing regulations meant local providers were unable to continue to offer face to face appointments for periods of time during the year. To maintain the delivery of these important services to our resident population during the coronavirus pandemic, the CCG has worked closely with our local providers and implemented adjustments to the IAPT service model to enable remote/online therapy sessions to take place which have worked well for most service users. The CCG continues to meet with local providers regularly to understand the issues related to performance. The CCG scrutinises and tests action plans as needed, ensuring that the CCG understands the risks and uncertainty in continued achievement of the standards. 6% 5% 4% 3% 2% 1% 0% Apr 20 May 20 Jun 20 Jul 20 Aug 20 Sep 20 Oct 20 Nov 20 Dec 20 IAPT Access Rate - 2020/21 A&E four hour wait standard The national standard is that 95% of patients should have their treatment completed, or be admitted, within four hours in an A&E department. Attendances at A&E departments at the four acute South West London trusts have been severely impacted by the escalation of Covid-19 infection rates over the past 12 months. Infection, prevention and control 106 | NHS South West London Clinical Commissioning Group