South West London CCG Annual Report and Accounts 2020/21

NHSE Oversight Framework Patient and Community Engagement Indicator for 2019/20 We also received the final scores from the NHS Oversight Framework Patient and Community Engagement Indicator for 2019/20. All boroughs achieved a green or green star rating (the highest possible rating), which is an excellent result and reflects the hard work of our engagement leads in the boroughs and the commitment of our organisation to put patients at the heart of all that we do. The criteria used to assess CCGs is grouped under five themed domains, as follows: A. Governance B. Annual reporting C. Day-to-day practice D. Feedback and evaluation E. Equalities and health inequalities 2019/20 scores NHS Croydon CCG Domain A Domain B Domain C Domain D Domain E Final score 2019/20 RAGG rating 2018/19 RAGG rating 3 3 3 1 3 13 Green Green NHS Merton CCG Domain A Domain B Domain C Domain D Domain E Final score RAGG rating 3 2 3 2 3 13 Green Green NHS Kingston CCG Domain A Domain B Domain C Domain D Domain E Final score RAGG rating 3 3 3 3 3 15 Green star Green NHS Richmond CCG Domain A Domain B Domain C Domain D Domain E Final score RAGG rating 3 3 3 3 3 15 Green star Green NHS Sutton CCG Domain A Domain B Domain C Domain D Domain E Final score RAGG rating 3 3 3 3 3 15 Green star Green NHS Wandsworth CCG Domain A Domain B Domain C Domain D Domain E Final score RAGG rating 3 2 3 2 2 12 Green Green Annual Report and Accounts 2020/21 | 111

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