South West London CCG Annual Report and Accounts 2020/21

Contents About this report 1 Performance report 5 Performance overview 6 Performance analysis 25 Engaging people and communities - patient and public engagement (PPE) 62 Reducing health inequalities 86 Improving quality and safety – putting quality at the heart of the CCG 92 Assuring delivery of performance and constitutional standards and national performance indicators 103 Freedom of Information 112 Sustainable development 113 Accountability report 117 Corporate governance report 118 Statement of accountable officer’s responsibilities 135 Governance statement 137 Remuneration report 149 Staff report 155 Parliamentary accountability and audit report 172 Annual accounts 175 The Primary Statements: Statement of Comprehensive Net Expenditure for the year ended 31st March 2021 176 Statement of Financial Position as at 31st March 2021 177 Statement of Changes in Taxpayers' Equity for the year ended 31st March 2021 178 Statement of Cash Flows for the year ended 31st March 2021 179 Annual Report and Accounts 2020/21 | 3