South West London CCG Annual Report and Accounts 2020/21

and the community and voluntary sector organisation. Our partnership has given us a strong foundation to quickly respond and provide effective, joined up support to care homes before and during the Covid-19 pandemic, which is documented in our joint plan - Supporting our Care Homes to remain safe | Sutton Council Some of our key achievements include: • Over £2 million has been allocated to over 100 providers to support infection control within care homes • Every care home has received face to face IPC/PPE training via the Train the Trainer Model. This covers 1,200 staff. Since August 2020, additional IPC training has been delivered to 194 staff from domiciliary care providers, supported living, day centres and care homes requiring refresher course • Provision of active management of Covid-19 outbreaks and outbreak management process developed • Weekly care home support Q&A live sessions providing advice and guidance, sharing learning between homes and learning from the experience of care homes to shape support. • Developed and launched a new Sutton Care Hub with latest guidance and support for care providers in Sutton During the Covid- 19 pandemic, support for 78 Sutton care homes (28 for older people, 43 for people with learning disabilities and seven for people with mental health issues) was delivered through a quality improvement programme called Alert- Response and Plan (ARP), which aimed to identify and control outbreaks, provide on-going support and training on infection prevention control (IPC), including use of personal protective equipment and reduction of illness and complications. Learning from evaluation of interventions and response during Covid-19 is informing the development of a joint local authority and CCG quality improvement framework that will underpin on-going support to care homes. Some feedback from care homes managers is included below: Sarah, Manager at Crossways, said: “I have received support from all areas, I‘ve been able to talk to the Infection Control Nurse whenever I have had a query or question, if not straight away, later on in that day. The guidelines that we have had to follow have been very clear. The funding has helped massively and we have been able to use the fund to improve our infection control/cleaning hours and also enable visits from families (before our outbreak!). Having the current testing fund has enabled us to use a member of staff specifically for swabbing/registering. She has felt really empowered in this role and has done lots of research herself which in turn has helped all of us.” Arthur, Manager at Belmont, said: “I like the local public health approach: you are not always right, I am not always right, let’s discuss, let us resolve the problem, let us not blame anyone, let us learn together, let us support each other and share good practice.” 58 | NHS South West London Clinical Commissioning Group