South West London CCG Annual Report and Accounts 2020/21

Engaging people and communities – Patient and public engagement (PPE) The Covid-19 first wave – initial activity During the first wave of the pandemic, for most health and care providers, including the voluntary sector, the focus was on responding to the pandemic – with non-essential roles being redeployed to support the front line. During this period, our communications and engagement priority was to understand the impact of the pandemic on the behaviours and attitudes of our citizens and staff. Over the summer, through working with our borough communications and engagement groups, we conducted an in-depth mapping exercise to find out what engagement and insight has already been gathered or is planned by our health and care partnership organisations. And to identify where there 62 | NHS South West London Clinical Commissioning Group