South West London CCG Annual Report and Accounts 2020/21

insight about the pandemic and vaccination programme to inform our borough comms and engagement plans and activities to support local outbreak plans, and vaccine uptake and hesitancy. As well as NHS South West London CCG insight work, our Healthwatch in each borough gathered residents’ experiences of services from March – October 2020. We have worked together to identify borough approaches to reaching into communities who have been disproportionately affected by the pandemic, experiencing health inequalities and where there is vaccine hesitancy; for example, virtual Covid-19 conversations, webinars and podcasts and development of Council Covid champion networks. Kingston • Aligned to the borough communications and engagement group we have recently established an engagement partnership group to coordinate Covid vaccine engagement activities with key partners to avoid duplication and enhance our collective activities. The group has worked together to support the roll out of the Healthwatch Kingston vaccine experience survey, with partners providing translated material and promoting it via their social media and other channels. • The Kingston patient and public forum meets every 6-8 weeks and is open to anyone living in Kingston to attend to hear updates about and share their views on local healthcare services with the CCG. During the year, the main focus of this forum is providing feedback and receiving updates on the Covid-19 pandemic and local vaccination programme. We also regularly attend and participate in Kingston Voluntary Action’s (KVA) health and wellbeing network. There have also been regular NHS test and trace and vaccination update sessions hosted by the KVA. • Due to the pandemic the planned for CCG local borough committee was not able to meet as anticipated. In the interim senior local CCG executives and clinical leads met regularly with Healthwatch Richmond officers to ensure a dialogue at this level was maintained. Healthwatch is also a member of the local primary care management group. Richmond • Locally we have moved our established channels online to ensure regular engagement with our communities, either directly with patients or via local voluntary and community sector organisations. These include working with our GP practice patient participation groups (PPGs) via our PPG network and specific interest groups via our community involvement group. • Our community involvement group 84 | NHS South West London Clinical Commissioning Group