South West London CCG Annual Report and Accounts 2020/21

Our work in the boroughs and with NHS providers – addressing health inequalities and supporting non-Covid services This Annual Report also explains the different health needs and health priorities within each of our six boroughs. We are committed to working at borough and neighbourhood level to make sure that the services we commission for our communities, especially those that suffer from health inequalities, meet their needs and are accessible to everyone. Our Primary Care Networks (PCNs) work at this neighbourhood level, bringing together GP practices to provide a wide range of services for local people. Since July 2019, they have been the footprint around which community-based health and social care professionals deliver more joined-up care for our communities. This approach has helped us support practices and their staff to adapt to new ways of working, provide effective care to patients in a safe environment, protect the capacity of our acute hospitals, and achieve huge success in delivering the Covid vaccine programme to people across South West London. We have worked hard to deliver high quality services to local people in each of our six boroughs this year, and one achievement we are pleased to highlight is the approval for a much needed £500m of funding for a brand new, state of the art hospital in Sutton. This will transform services for patients from across South West London and Surrey, as well as providing significant investment into the existing St Helier and Epsom Hospitals, which will continue to provide the vast majority of services to local people. Despite the pandemic, the CCG has rightly had an obligation to meet the ongoing healthcare needs of the local population and address patient experience, patient outcomes and patient safety. This Annual Report has a chapter that summarises the performance indicators and quality standards that have continued to be reviewed and monitored. They provide a means for us to measure and assess the quality and productivity of the services we commission and inform us where to focus our attention to improve the care our patients receive, working in partnership with our service providers. In November 2020, NHS England published their annual assessments of the six former CCGs in South West London, which continued to perform well with five out of the six achieving a “Good” rating. In what has been a very challenging year, we are pleased that we maintained our performance in most boroughs. One of the strengths of the CCG is the strong and experienced clinical leaders within it, and this has proved invaluable over the past year Annual Report and Accounts 2020/21 | 9