Wandworth Local Health and Care Plan - October 2019

45 Implementing our plan with the ongoing involvement of our local community Publishing this plan won’t be the end of the conversation and we want to work together with local people and community organisations to put these plans into action. We know, from looking at the profile of people we’ve heard from during our engagement work, that we’ve reached a good cross section of the community. But, there’s always more we can do. Our approach to ongoing engagement will be multi-facetted: 1. Direct engagement – involving people with lived experience of services directly in project working groups, where possible. Testing communications and engagement plans with existing channels, such as the CCGs Patient Engagement Group. 2. Wider engagement – working with existing voluntary and community groups to speak to those they work with. 3. Targeted engagement – working with those most impacted by specific projects within the plan and current service users. This might be through holding bespoke focus groups, surveys and telephone interviews. You said We did Age Well The plan should include intergenerational projects with schools and young people to support in reducing social isolation We have committed to working with the voluntary sector to develop activities to bring younger and older generations together Advice and proactive access to services for older people We will work to identify older people who are at risk and develop a person-centred plan for their care, bringing all organisations together More services and support for dementia, including lifestyle services that can help as well as cognitive rehabilitation The roll-out of face to face social prescribing services will help people access services within their communities. Work is already underway to involve local people in several projects within this plan – see some examples of this below. Area of the plan How are we already involving local people in implementing the plan Start Well • Working with children in schools to seek feedback on the mental health support being provided – including selecting a provider for online counselling services and tailoring promotional materials so they are more young people friendly Live Well • Working with Healthwatch to interview mental health service users, to improve the pathway for those in crisis. • Improve the uptake of structured diabetes education by engaging targeted communities such as men and those from BAME communities to understand how courses could be tailored to better meet different needs Age Well • Running an integrated communications and engagement campaign around Dementia to focus on supporting dementia friendly communities and carers through awareness raising. We are committed to making sure we share the outputs of our engagement work by feeding back directly to groups we’ve worked with; by publishing feedback reports online and using those involved as champions to spread the word about the impact their involvement has had. Keep an eye on our website for updates on our work.